Keep each property's agreement, storm work and service record in one place. Gravel helps snow and ice operators prepare the work, hand it to the crew and connect recorded service charges to billing.
Record the customer site and agreed service details before a storm. Plowing, salting, access instructions and snowfall triggers need a shared reference. Review the agreement with the customer so crews work from the same service expectations as the office.
02
Line up work for the storm
Use storm planning to organize the sites and work that need attention. Hand the work to the crew with the property's instructions attached. The office view and the mobile workflow support different parts of the same service record.
03
Record what the crew completed
The mobile service checklist lets the operator record the work performed and save proof. Plowing and salting details matter when the office follows up on a property. A recorded service should show what happened; a planned visit alone is not proof that work was completed.
04
Review service charges and invoices
Connect recorded work and service charges to the customer's billing. Your company configures the agreements and rates. Review those rules and a sample invoice during setup instead of assuming that every property uses the same service package.
For snow and ice businesses that need to connect property instructions, storm work, field records and billing. The public tour includes an office storm view and a mobile checklist. Confirm your local operating practices and agreement structure in a walkthrough.
Start with an evaluation. Before live activation, we check your equipment, pricing, service rules and customer journey together.
Bring these to your walkthrough
Properties, access restrictions and customer service agreements
Snowfall triggers, plowing and salting instructions
Crew assignments, service checklist and required proof
A test storm, completed service record and customer invoice
Current monthly software plans
For this service, Core starts at $199/month and Pro at $349/month. Multi-service Combo starts at $299/month. Enterprise starts at $699/month and is arranged with the team.
These are Gravel software fees, not the rates your company charges its customers. Review plan features, usage allowances, payment and messaging costs, and your activation requirements before choosing. Compare plans and pricing.
Common questions
Does a snowfall trigger dispatch a crew automatically?
Treat triggers as part of the property's service rules. Confirm the workflow and company settings during setup; the public tour does not promise automatic weather monitoring or unattended dispatch.
Can I combine seasonal snow work with rentals?
You can evaluate snow alongside dumpsters or portable toilets using Gravel Combo. Test each service's pricing, field work and invoices before live activation. Your company controls its equipment and service offerings.